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At berrycollections, Quantumcraft Systems Private Limited we strive to ensure that every shopping experience exceeds your expectations. However, we understand that sometimes a product may not be the perfect fit. To ensure your peace of mind, we’ve designed a simple and transparent return and refund policy to support your needs.
Customers can request a return within 48 hours of receiving their order. To be eligible, the item must be unused, unwashed, and in its original condition—this includes all tags, packaging, and invoices. Any missing components may delay or invalidate your return request. Please ensure that the product shows no signs of wear or damage to qualify.
Starting a return is quick and simple. You can email us at quantumcraftsystemsprivatelimi@gmail.com, info@berrycollections.in, support@berrycollections.in within the 48-hour window, or you can initiate the process directly from your user dashboard by selecting the return option. Once your request is submitted, our team will guide you through the next steps to complete your return smoothly.
Customer satisfaction is at the heart of everything we do. If a returned item meets our return conditions, we will process a full refund to your original payment method. Please allow 5 to 7 business days after we receive and inspect the item for the refund to reflect.
Before issuing a refund, our quality team will carefully examine the returned product. If the item is found to be worn, damaged, or not in its original condition, we regret that we cannot process the refund. Our goal is to make the process quick, fair, and stress-free, ensuring that you receive your refund without unnecessary delays
