Cancellation Policy    

Notification of Order Cancellation      
 

We understand that circumstances can change. If, for any reason, we are unable to fulfill or ship your order, we will promptly inform you via email or text message, explaining the cancellation.        
 

Cancellation Window        
 

You have the flexibility to cancel your order anytime before it commences its journey. We want to ensure your satisfaction with every purchase, so we provide a window of opportunity for cancellations.     

Cancellation Process        
 

To cancel your order, follow these simple steps:      

1. Access Your Account: Log in to your account on our website.      

2. Navigate to 'Order' Section: Once logged in, navigate to the 'Order' section of your account dashboard.      

3. Choose Cancellation Option: Locate the order you wish to cancel and choose the appropriate cancellation option.     

Non-Cancellable Orders      
    

Please note that once the order has been dispatched, it becomes non-cancellable. Our team works swiftly to process and dispatch orders, which may limit the cancellation window. Once your order is on its way, it enters our shipping process and cannot be canceled.     
 

Communication        
 

We strive to keep you informed throughout the cancellation and refund process. You will receive notifications via email or text message confirming the cancellation and providing updates on the refund status.        
 

Contact Us        

If you encounter any issues or have questions regarding the cancellation process, please don't hesitate to contact our customer support team - quantumcraftsystemsprivatelimi@gmail.com. We're here to assist you every step of the way.